Editorial desk
Questions about the manuals, chapter content or the workbook.
Response / two working days
Programme and partnerships
Requests for cohorts, writing programmes, residencies and institutional use of the manuals. Tell us how many authors you work with and in which language.
Response / three working days
Press
Interviews, excerpts and review copies of the three editions.
Privacy and data
Access, correction, export or deletion of a lead record. Include the address you used for the request; we will confirm before acting.
Response / within thirty days
Security
Responsible disclosure of a vulnerability in this platform. Please do not test against live lead data; describe the issue and we will arrange a controlled check.
Hours
Monday to Friday, 09:00 to 18:00 Central European Time. Requests for the manuals are handled automatically at any hour; only correspondence follows the office calendar.